East Main Entrance Automatic Door Lock

Using Luna Access Control

Foothills Unitarian Church  |  For all staff  |  Updated June 2026

 

 

Step-by-step instructions

Step 1 – Log in to Luna

Luna is a desktop application made by dormakaba. To open it, double-click the Luna icon on your computer. The login screen will appear with a single Password field. Enter your password and press the key icon (or Enter) to log in.

 

 

1.     Double-click the Luna Access Control icon on your desktop to open the application.

2.     The Luna login screen will appear, showing a large LUNA logo and a Password field at the bottom.

3.     Type your password in the Password field.

4.     Type your password in the Password field.

5.     Click the key icon to the right of the password field, or press Enter, to log in.

 

 

Step 2 – Unlock a door or grant access

You can unlock a door directly from the Luna main screen. This is useful when someone needs access and their card is not working, or for temporarily opening a door for an event.

 

 

6.     After logging in, you will see the Luna main screen with a small upward arrow (^) at the bottom center. Click that arrow to expand the door panel view.

7.     The door panels will appear, showing doors such as Main Entrance East. Each panel displays a door icon and its current status.

8.     Right-click on the door you want to unlock (e.g., Main Entrance East). A menu will appear with options including Lock, Unlock, Pulse, and others.

9.     Click Unlock from the menu. A confirmation prompt may appear — click Unlock again to confirm.

10.  The door panel’s grey area will turn green to confirm the door is now unlocked. To re-lock, right-click the door and select Lock.

 

 

Step 3 – Add or remove a user or access card

Anyone who needs building access must be added as a person in Luna and assigned a fob or access card. Access fobs are kept in the top desk drawer in the office. When someone leaves, their access should be removed promptly.

 

To add a new person:

 

11.  Click the three horizontal bars (☰) in the top left corner to open the navigation menu, then select People.

12.  Click the + next to People at the top of the list. A blank form will appear on the right side of the screen.

13.  Type the person’s name in the Name field.

14.  Under Credential Information, click the + button. A dropdown will appear — select Keyscan.

15.  Enter the credential number from the fob. Get a fob from the top desk drawer. The Batch number is always 007. The credential number is the second number on the back of the fob (e.g., 04064).

16.  Check the box for Group #01 to grant standard building access. Then click Save (or press Enter) to activate their access.

17.  Important: After saving, the fob will not work until you sync the panel. Click the arrow (^) at the bottom center of the screen, then right-click on Main Entrance East and select Sync. Wait for the confirmation before handing the fob to the person.

 

To remove a person:

18.  Click the three horizontal bars (☰) in the top left corner, then select People.

19.  Find the person in the list. You can type their name in the Search bar at the top to locate them quickly.

20.  Click the trash can icon (🗑) next to their name. Confirm the deletion when prompted. Collect the fob from the person and return it to the desk drawer.

21.  Go back to the arrow (^) at the bottom center, right-click Main Entrance East, and select Sync. The fob will not be deactivated until the sync is complete.

 

Step 4 – View access logs and reports

Luna keeps a record of every door event — who used their fob, when, and whether access was granted or denied. You can run a Transaction Report at any time to review this history.

 

 

22.  Click the three horizontal bars (☰) in the top left corner to open the navigation menu, then click Transaction Report.

23.  Set the Start Date and End Date under Settings. The dates default to today. Click the calendar icon next to each date to change them.

24.  Optionally narrow your results: use the Credential Filter search box to look up a specific person, or check boxes under Panel Filters to focus on a specific door. You can also check specific event types under Transaction Filters (e.g., Access Denied events only).

25.  Click Generate Report (bottom right corner). The report will display each transaction showing the person’s name, door, time, and whether access was granted or denied.

26.  To export the results, look for a print or export option within the report view. The report can be saved or printed for your records.

 

 

Step 5 – Configure the access schedule

The schedule controls when doors automatically unlock and lock on a timer — for example, unlocking the main entrance at 7:00 AM on Sundays and locking it again at 12:30 PM. This is separate from fob access; fobs work at any time regardless of the schedule. Luna supports one schedule (Weekly Schedule). Times are entered in 24-hour format — for example, 18:00 means 6:00 PM.

27.  Click the three horizontal bars (☰) in the top left corner to open the navigation menu, then click Schedules.

28.  Click Weekly Schedule in the left panel to open it.

29.  For each day, click into the Start Time and End Time fields and type the times you want using 24-hour format. The Start Time is when the door will automatically unlock; the End Time is when it will automatically lock again. For example, enter 07:00 for 7:00 AM and 12:30 for 12:30 PM. Leave both times as 00:00 on days when no automatic unlock is needed.

30.  Click Save at the bottom right when finished.

31.  Go back to the arrow (^) at the bottom center, right-click Main Entrance East, and select Sync. The new schedule will not take effect until the sync is complete.

 

Troubleshooting

 

Connectivity troubleshooting

Normal operation (remote connection)

Luna connects to the access control equipment via the wireless IP address 192.168.50.216. The Dell laptop must be connected to the CourageousLove-Tech wireless network. The laptop should already be connected to this network under normal circumstances.

If Luna cannot connect remotely — local access via XpicoWiFi

If the remote connection fails, you can connect directly to the equipment using the local network:

●       On the Dell laptop, connect to the Wi-Fi network XpicoWiFi_D58F13.

●       Connect to the local equipment at IP address 192.168.0.1. The username and password are stored in Dashlane.

If XpicoWiFi_D58F13 is not visible — reboot the Wi-Fi box in the attic

If the XpicoWiFi network does not appear in the Wi-Fi list, the Luna Wi-Fi box in the attic needs to be rebooted:

●       Go to the attic above the kitchen.

●       On the northeast wall, locate two boxes: a black Wi-Fi box labeled “Luna” and a beige box labeled “Best.” There is also a power outlet near the beige Best box.

●       On the black Luna box, unplug the black block at the bottom to cut power, wait a few seconds, then plug it back in to reboot. Wait for the XpicoWiFi_D58F13 network to reappear before proceeding.

 

FAQs

Who should have access to Luna?

Anyone who needs to manage building access — typically office staff, facilities staff, and designated administrators. Regular volunteers or building users do not need Luna accounts; they just need an access card.

What access group should I assign to a new cardholder?

For standard building access, check Group #01. This covers the main entrances and general areas. If you are unsure whether additional groups are needed, check with your administrator.

Can I unlock a door from my phone?

Yes, if your administrator has set up the Luna mobile app. Log in with the same password and use the Doors screen to unlock remotely.

How do I find a card number to add as a credential?

Get a fob from the top desk drawer. Flip it over — you will see two numbers. The first line (007) is the Batch number, which is always 007 for our fobs. The second number (e.g., 04064) is the credential number to enter in Luna.

What happens when I deactivate a cardholder vs. delete them?

Clicking the trash can permanently deletes the person and their access history from Luna. Make sure to collect their fob before or immediately after deleting, and always Sync the panel afterward so the fob stops working right away.

How long are access logs kept?

Transaction Report history depends on your Luna system settings, typically configured by your administrator. If you need to pull records from further back than what’s available, check with your administrator.

Can I set different automatic unlock times for different days?

Yes — the Weekly Schedule lets you set different automatic unlock and lock times for each day of the week, including Sunday and Holidays. Leave both times as 00:00 on any day when no automatic unlocking is needed.

Can I add a second schedule for a special event?

No — Luna supports only one schedule. For a one-off automatic unlock (such as a special event), temporarily update the schedule times for that day, then restore them afterward. Remember to Sync after any change.