Membership Status

Membership Types and Definitions

Each congregant in PCO is assigned a membership type based on their level of engagement and interaction with our church. The membership types are automatically updated by PCO, with staff also having the ability to make manual adjustments when necessary.

Membership Types Table

Membership Type	Definition	Criteria	Remove Criteria	Automatic	PCO Link
Newcomer	Individuals new to the congregation, showing initial engagement.	Any of the following: Worship Attendance STP Donation Newcomer Forms (Digital Connect / Newcomer Connect) Inquirers Attendance Criteria applied to Unassigned/ non-Children w/out a Newcomer Date.	Watch List: Not advancing to Seeker status within one quarter. Inactivated/Set to Disengaged: 3 months without activity.	Newcomers are assigned automatically and if their is no activity in key areas within 3 straight months, they are marked as disengaged.	Newcomer Assignment Automation Current List Watch List Disengaged Automation
Seeker	Show a pattern of engagement in Foothills	Any 3 engagement activities within three months, including but not limited to: Engaged in worship 3+ times in 3 months, Attended 3+ Inquirers sessions in 3 months, Attended any group/event 3+ times in 3 months, started a pledge/recurring gift. Criteria Applies to any non-child, seeker with a newcomer status and no seeker date.	Watch List: Would not re-qualify as a seeker 3 months after becoming one. not a Traveler after one quarter. Inactivated/Set to Disengaged: No engagement after 2 consecutive quarters	Yes	Automation Current List Watch List
Traveler	Actively engaged and eligible for membership	Meets all Seeker criteria plus eligibility for membership: attended BaseCamp and the 3 Core Inquirers sessions, or completed any legacy version of BaseCamp pre-2024.	Watch List: Been a traveler for 6+ months Drop off of engagement Inactivated/Set to Disengaged: No engagement after 3 consecutive quarters	Yes	Automation Current List Disengaged Watch List
Member	Officially signed members & active in church life	Completed all Traveler requirements, signed the membership book, completed membership form, and established a giving plan. .		No
Disengaged	Individual who based on the above criteria are not actively engaged at Foothills		Disengaged profiles with no activity one year since their disengaged dated will be made inactive.	TBD	Current List (excludes potential re-engagement) Disengaged with no active in a year list with automation
Member of Another Community	Engaged with Foothills but not part of our community	Manual designation	No activity after one year and not part of a group.		List

Quarterly Review

Every quarter, the team will meet to assess movement along the engagement and partnership spectrums, examine watch list criteria, and discuss strategies for improvement. This will also involve deploying the Radical Welcome team for Newcomers and Seekers, and the Partnership Team for Travelers and Members.

Metrics Tracking

Weekly tracking of numbers within these categories will be conducted and entered into Church Metrics for review and analysis.

Procedure for Incorrect Designations

Reporting Issues: Any discrepancies or incorrect designations should be reported to the designated staff member for assessment and correction.
Immediate Corrections: If an automation error occurs or an incorrect manual designation is identified, adjustments should be made as soon as possible to correct the record.