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Procedure: Event Promo & Communication

ChurchCenter Event Quality Assurance

Church Center Event Standards

The Church Center Events Calendar serves as a centralized, accessible platform with the goal of enriching the Foothills Unitarian Church community by providing a comprehensive view of congregational life. It aims to:

    Serve as a One-Stop Shop: Ensure all church members have a single, intuitive access point to discover events, understand their locations, and navigate directly to necessary sign-ups through registrations or group affiliations.

    Maintain Accurate Information: Guarantee that the details of each event, including dates, times, and locations, are current and precise, fostering trust and reliability within the congregation.

    Promote Inclusivity: Offer event information that is clear and welcoming to all, avoiding insider jargon or exclusive language that could alienate members new to the church or unfamiliar with specific groups or practices.

    Highlight Featured Events: Identify and emphasize events that have a significant impact on a substantial portion (50% or more) of the church community or those directly related to ongoing worship series, ensuring these pivotal gatherings receive the attention and participation they deserve.

    Event QA Steps

    This checklist serves as a quality assurance tool for ensuring all Church Center events include essential information, adhere to event naming guidelines, and provide clear, accessible details to the congregation. Use this checklist before finalizing any event to maintain consistency, accuracy, and engagement.

    Step 1: ChurchCenter Visibility Determination

    Under the Settings Tab, in the Church Center Section, set the Church Center Visibility Status using the following criteria: 

    Visibility Status

    Impact on Display

    Criteria for Status

    Unpublished

    Not visible to congregants on Church Center. For internal use only.

    Use for internal events, staff meetings, rentals, or any activities not intended for the broader church community.

    Published

    Appears in chronological order on Church Center.

    Suitable for church events from specific groups and teams, that aim to inform and involve the congregation but are not prioritized.

    Featured

    Published, starred, and positioned at the top of the gallery view.

    Events that impact 50% or more of the church community or are directly related to a worship series.

    Step 2: Overview Tab

    In the Event Overview Tab, insure all the details are set out correctly

      Event Name: Follows the event naming guidelines; clear, descriptive, avoiding abbreviations and jargon.

      Location: Describes whether the event is in-person or virtual; includes specifics visible on listings and kiosks.

      Tags: Includes selections from each required group: Department, Event Type, Location.

      Event Naming Guidelines Adherence

        Clear and Descriptive: Name reflects the event's purpose and is understandable to all.

        No Abbreviations/Jargon: Accessible to individuals unfamiliar with specific groups/activities.

        Standardized Date and Time Format: Uses a consistent format, including the day of the week and time (e.g., "Tues. 10am").

        Formulas for Specific Event Types

        Small Groups: Name adheres to the formula for clarity on type, timing, and leadership.
        Example: "Journey Group - Tues. 10am (Leaders: Hazlitt & Miles)"

        Memorials: Follows the respectful formula, avoiding the term "Funeral" unless directed by the family.
        Example: "Memorial for Anna Jane Norris or Anna Jane Norris's Celebration of Life"

        Step 3: Settings Tab

        Event Point of Contact Information 
          Event Owner: Staff Lead of the Event or Lead for the Group Hosting Event Optional- Event Managers: If there are additional Staff involved in the Event Notes:
            Contains point of contact (name, phone, email) for lay-led events  Additional internal information for staff to know about the event 
            Event Descriptions
              Summary: Offers a concise overview for public engagement; suitable for iCal and kiosk display. One sentence max. 
              For Events Published or Featured on ChurchCenter 
                Description: Detailed, rich-text overview for public viewing on Church Center.
                Registration URL: Provides a link to the registration page, whether internal or external.
                Image: Includes a representative image for display on Church Center. 

                Step 4: Connections Tab

                PRODUCT

                CONNECTION

                Groups

                An individual group

                Groups

                A specific group event*

                Registrations

                A signup

                Services

                The Service Type where the plan is located

                Check-Ins

                A checkin event
                  Add Connections if the Event exists within other PCO Apps If needed create Signup In Registration If attendance is note being taken Groups, create checkin event

                   

                  QA Process Automations 

                    Automation from Regular Group Meeting Space Request Form and Church Wide Events (Facility Use & Promotion Form) trigger a task to be created for the Admin Team Member in charge of QA for the ChurchCenter Events Calendar 
                      Task can be found in the "Home" Section of PCO or on on the PCO sidebar  To Navigate to the Event that Created the Event Request, under "Related To" click Event Request. Screenshot 2024-03-07 at 2.52.40 PM.png