Wedding Officiant Requests

Objective: Streamline the process of handling wedding officiant requests to ensure efficient and appropriate responses to both community members and external inquiries.

Step 1: Triage Initial Requests

• Purpose: Determine if the requester is affiliated with Foothills or external.
• Procedure:
  1. Form Collection: Direct all officiant inquiries to fill out the wedding officiant request form. Ensure the form collects necessary personal information and specific details about the wedding.
     • Public form link: Wedding Officiant Request Form
  2. Form Submission Review: Monitor submissions through the admin panel link: Form Submissions.

Step 2: Response and Workflow Initiation

• Purpose: Appropriately respond to the requester based on their affiliation with Foothills.
• Procedure:
  1. Workflow Automation: Once the form is completed, automatically add the requester to the designated workflow for further processing.
     • Workflow link: Officiant Request Workflow
  2. External Requests:
     • Send a template email with a referral list of officiants and building rental information if they indicate they are not part of Foothills.
  3. Internal Requests:
     • Forward the request to the designated minister lead to select the appropriate minister to handle the request.

Step 3: Workflow Steps for Handling Requests

• Purpose: Ensure each request is handled efficiently and by the appropriate party.
• Procedure:
  1. If External:
     • Step 1 of Workflow: Use the template email to provide external individuals with officiant referrals and necessary rental information.
  2. If Internal:
     • Step 2 of Workflow: The designated minister lead discerns the best minister to handle the officiant request based on availability and fit.
     • Step 3 of Workflow: The assigned minister contacts the requester to discuss details and proceed with officiant services.