Building / Facility SOP

Fort Collins Building Energy and Water Scoring (BEWS)
Building Energy and Water Scoring (BEWS) Program Overview & Reporting Instructions
The City of Fort Collins requires annual reporting of building energy and water usage through the Building Energy and Water Scoring (BEWS) program. Currently, only energy reporting is mandatory; water reporting is not required at this time.
Each spring, the City initiates the annual reporting cycle by submitting a request through the ENERGY STAR® Portfolio Manager®. This is followed by an email notification indicating that the report is due by June 1.
We’ve already set up our account so that both the City and Xcel Energy automatically import data into our instance of the Portfolio Manager. Below is a summary of the process and detailed steps to complete the report.
Steps to Submit the Report to the City
1. Log into Portfolio Manager
Access ENERGY STAR Portfolio Manager® account using the credentials stored in Dashlane.
2. Confirm Building Information
Ensure all required building information is accurate and complete for the previous calendar year.
You can verify and update this information under the Details tab. This was last adjusted following the completion of the Sanctuary and basement in 2023.
3. Verify Utility Data
To confirm that utility data has been imported:
Click on Foothills Unitarian Church in Portfolio Manager.
Go to the Energy tab to see charts displaying the latest billing data.  Ensure that everything for the previous year has been completed.
Click on the meters and errors in reports will be listed at the top of the page. If there are errors, steps to fix them should be listed.  Proceed once all the errors have been addressed.
4. Submit Your Report
Ensure that your electric and gas meter data covers January 1 – December 31.
Steps to submit:
Navigate to the Reporting tab, then the Data Request from Others section.
Use the “I want to…” drop-down next to the previous year Fort Collins BEWS Data Request and select “Respond to Data Request”. This will generate the report that needs to be sent.
Use the “I want to…” drop-down next to the previous year Fort Collins BEWS Data Request and select “Send Response”.
Complete the submission form and click Send Data.
If the dropdown is greyed out, refresh the page and try again.
5. Confirmation and Follow-Up
Once submitted, you should receive an email within 24 hours from the BEWS Help Center with one of the following statuses:
Pending Revisions (additional information required)
In Compliance (submission accepted)
Your report is not considered complete until you receive an “In Compliance” confirmation. You can check your building's status on the Fort Collins Benchmarking Map.
Resources & Support
Program website: fcgov.com/BEWS
Help Center: BuildingScoring@fcgov.com | (970) 416-2733 
 
 

Parking Spaces / Parking Lots
Parking Lot
Handicap Spots
Non-Handicapped Spots
East
3
47
West
2
47
Yorktown

Elevator Maintenance
Contractor and Maintenance:
Morning Star Elevator
https://coloradohomeelevator.com/
866-635-7960
Monitoring and Alarms:
Commercial Electronics Systems
14 Inverness Drive East, G112
Englewood, CO 80112
Tel: 720-755-3826
www.electronicssystems.com
Elevator Phone Number:  970-658-2601
Fort Collins Connexion
https://fcconnexion.com/
If someone is stuck in the elevator, always call the Fire Department first.  They have the tools and the knowledge to get them out. 
If someone is stuck in the elevator and they press the call button it will contact the monitoring center. The stuck person(s) will be able to hear the center answer and speak but they will not see anyone on the screen.  The screen will display questions that are asked by the monitoring company.  There are Yes and No buttons for the person inside the elevator to respond with if needed.
The Elevator Mechanical Room is located in the men's bathroom in the basement of CW.  The key for the room is in the black key box in the admin office.
The main shut off to the elevator is located in the Elevator Mechanical Room.  It is on the wall just to the left of the door as you walk in.  it is next to it is the main power to the elevator.
If the elevator doors need to be opened from outside the elevator, there is a drop key is located in the control panel in the elevator control room.
If the elevator stops working errors will show up on the elevator control panel is a digital number that indicates the error codes.  It corresponds to the sheet of paper located on the door of the control panel.
 
 Once you get access to the control panel, call the maintenance group.  They will ask you for codes that will be displayed on the control panel.
There are 3 inspections that the elevator must go through.
The first is an annual inspection.  This is completed by the state of Colorado Conveyance Section and the contractor.  A passing inspection will produce the Conveyance Annual Certificate of Operation.  This is normally completed in October or November.
The second inspection is a 5 year maintenance inspection.  This is completed by a 3rd party elevator group such as Morning Star.  
We must also do a monthly test to verify that communications are working properly.  This is outlined below.  It is also printed and left in the mechanical room.
Elevator Monthly  Communication Test
All the items you will need can be found in the Elevator Mechanical Room which is in the Men’s restroom in the CW basement.  The keys to the room are located in the lockbox in the Admin office.
Barrel Keys to test locking doors
Notebook to keep track of results
Steps to the test:
1.  Press the call button in the elevator.  Someone will answer over the speaker.  
2.  Let them know all is well and that you are conducting a monthly test of the elevator communications.
3.  Ask them to tell you your location.
4. Can you see my video?  If the video is working you will see call connected on the video screen.  They will see you but you will not see them.
5.  Can you see my response on the Yes and No buttons when I press them?
6.  You are all done and can end the call now.
7. Testing the fire setting for the door using the panel outside the elevator on the main floor.
Make sure the doors are open.
Put the barrel key in the slot and turn it to ON. The light on the helmet will turn red.
Turn left to RESET and then turn it to OFF.
8.  Fill out the form in the notebook with the results and your initials.
If there are any issues found contact the maintenance company for guidance.

Dashlane User Guide
Overview
This guide provides step-by-step instructions for using Dashlane within our organization. It covers logging in, enabling recovery options, saving passwords, sharing access securely, creating groups, adding secure notes, account recovery procedures, and using VPN.
1. Logging Into Dashlane
Step 1 — Open Dashlane
Go to: https://app.dashlane.com
(You may also use the Dashlane browser extension if installed.)
Step 2 — Enter Your Email
Enter your work email address and select Next.
Step 3 — Enter Your Master Password
Type your Master Password and select Log In.
Important:
Your Master Password protects your encrypted vault.
Administrators cannot see your Master Password.
Never share your Master Password with anyone.
Step 4 — Complete Verification (If Prompted)
You may be asked for:
Two-factor authentication (2FA)
Email verification
Device approval
2. Activate Admin-Assisted Recovery (Critical Step)
This step prevents permanent lockouts and must be completed by each user after logging in.
User Setup Steps
Open the Dashlane web app or browser extension.
Go to My Account or Settings.
Select Security Settings.
Locate Account recovery.
Click View options
Enable Admin-assisted recovery.
You may be asked to:
Confirm your Master Password
Confirm your email address
3. Saving Passwords
Dashlane can save passwords automatically or manually.
Automatic Saving (Recommended)
Log into a website normally.
Dashlane will prompt to save the password.
Select Save.
Manual Entry
Open Dashlane.
Select Passwords.
Choose Add New.
Enter:
Website name
URL
Username
Password
Select Save.
4. Sharing Passwords Securely
Passwords can be shared with coworkers without exposing credentials unnecessarily.
Step 1 — Select Password
Open Dashlane.
Navigate to Passwords.
Select the password to share.
Step 2 — Share
Select Share.
Enter the recipient’s email address.
Step 3 — Choose Permission Level
Limited Rights (Recommended)
Can use login credentials
Cannot view, edit, or re-share the password
Full Rights
Can view password
Can edit
Can re-share
Step 4 — Send Share
Select Share. The recipient must accept the invitation.
5. Creating Groups for Password Sharing (Business Feature)
Groups allow sharing access with multiple users at once.
Step 1 — Open Sharing Center
Open Sharing Center within Dashlane.
Step 2 — Create Group
Select Create Group.
Enter a group name (example: Office Staff, AV Team).
Step 3 — Add Members
Add user email addresses and assign permissions if prompted.
Step 4 — Share with Group
Open a password item.
Select Share.
Choose the group instead of individual users.
Benefits:
Easier onboarding and offboarding
Centralized access management
Reduced administrative effort
6. Adding Secure Notes
Secure Notes store sensitive information in encrypted form.
Examples:
Alarm codes
WiFi details
Vendor contacts
Internal procedures
Step 1 — Create Secure Note
Open Dashlane.
Navigate to Secure Notes.
Select Add New.
Step 2 — Enter Information
Add a title and content. File attachments are optional.
Step 3 — Save
Select Save.
Step 4 — Share Secure Notes (Optional)
Open the secure note.
Select Share.
Choose users or groups.
7. Account Recovery if Password Is Forgotten and Recovery Was Not Enabled
If recovery options were not enabled, the encrypted vault cannot be recovered. The account must be reset.  Please let the Dashlane Admin know when you start this process.
Current Admin:  Holly and Katie
Step 1 — Initiate Account Reset
Go to https://www.dashlane.com/
Enter your email and select Next.
Select Forgot your Master Password.
Choose Reset Account.
If you do not have the browser extension installed it will have you install it.
Follow instructions to reset your account.
Step 2 — Create New Account
After reset:
Create a new account using the same email address as before.
The vault will be empty.
Credentials must be re-added manually.
Step 3 — Admin Removes and Reinvites User (Optional)
If issues occur:
Admin removes the user from the Dashlane Business Admin Console.
Admin reinvites the user to the organization.
8. Using the Dashlane VPN (Powered by Hotspot Shield)
Dashlane Business includes a Virtual Private Network (VPN) powered by Hotspot Shield. This VPN encrypts your internet connection to help protect sensitive information, especially when using public or unsecured WiFi networks.
The VPN service is provided through Hotspot Shield but is accessed through your Dashlane account.
When to Use the VPN
Use the Dashlane VPN when:
Working on public WiFi (airports, hotels, coffee shops)
Traveling
Accessing sensitive organizational systems remotely
The VPN is typically not required when working on a secured office network.
How to Set Up the VPN (First-Time Use)
Step 1 — Open Dashlane
Open the Dashlane web app or browser extension.
Navigate to the VPN section.
Step 2 — Activate VPN Access
Select Enable VPN or Get Started.
Dashlane will prompt you to activate your VPN subscription.
Follow the prompts to create or link your Hotspot Shield account (this is required for VPN access).
Step 3 — Download the Hotspot Shield App The VPN runs through the Hotspot Shield application.
Download the Hotspot Shield app for your device (Windows, macOS, iOS, or Android) when prompted.
Install the application.
Log in using the credentials created during activation.
Step 4 — Grant Device Permissions Your device may ask you to:
Allow VPN configuration
Approve network permissions
Approve these to complete setup.
How to Connect to the VPN
Open the Hotspot Shield application.
Select Connect.
Wait for confirmation that the VPN is active.
When connected, your internet traffic is encrypted.
How to Disconnect
Open the Hotspot Shield application.
Select Disconnect.
Important Notes
The VPN protects internet traffic but does not replace strong passwords or two-factor authentication.
Internet speed may vary while connected.
If you experience connectivity issues, disconnect and reconnect.
The VPN is intended for business security use and should not be used to bypass organizational policies.
Best Practices
Use Limited Rights sharing unless full access is required.
Store shared organizational information in Secure Notes rather than email.
Use groups instead of individual sharing whenever possible.
Enable Admin-Assisted Recovery immediately after setup.
Create and store an Account Recovery Key securely.
Never share your Master Password.

East Main Entrance Automatic Door Lock
Using Luna Access Control
Foothills Unitarian Church  |  For all staff  |  Updated June 2026
 
Vendor
dormakaba
Customer Support: 866-367-6252
https://www.dormakaba.com/us-en
 
Account Details
Foothills Church Access Control
Account #: 231644
Serial #: JBL4914
Installed: March 2024
Local Sales Rep
Spencer Lee, Inside Account Manager
Phone: (303) 698-1898
Direct: (303) 539-5258
Mobile: (720) 641-2271
Fax: (303) 698-2094
Email: spencer.lee@imlss.com
Web: www.imlss.com
GSA: GS-07F-0239W
999 South Jason Street, Denver, CO 80223
⚠  Important: Luna must be run on the Dell laptop on Holly’s desk. All passwords are stored in Dashlane.
 
Step-by-step instructions
Step 1 – Log in to Luna
Luna is a desktop application made by dormakaba. To open it, double-click the Luna icon on your computer. The login screen will appear with a single Password field. Enter your password and press the key icon (or Enter) to log in.
 
 
1.     Double-click the Luna Access Control icon on your desktop to open the application.
2.     The Luna login screen will appear, showing a large LUNA logo and a Password field at the bottom.
3.     Type your password in the Password field.
4.     Type your password in the Password field.
5.     Click the key icon to the right of the password field, or press Enter, to log in.
 
⚠  Note: If you do not know your password, contact your system administrator. Do not share your password with others.
 
Step 2 – Unlock a door or grant access
You can unlock a door directly from the Luna main screen. This is useful when someone needs access and their card is not working, or for temporarily opening a door for an event.
 
 
6.     After logging in, you will see the Luna main screen with a small upward arrow (^) at the bottom center. Click that arrow to expand the door panel view.
7.     The door panels will appear, showing doors such as Main Entrance East. Each panel displays a door icon and its current status.
8.     Right-click on the door you want to unlock (e.g., Main Entrance East). A menu will appear with options including Lock, Unlock, Pulse, and others.
9.     Click Unlock from the menu. A confirmation prompt may appear — click Unlock again to confirm.
10.  The door panel’s grey area will turn green to confirm the door is now unlocked. To re-lock, right-click the door and select Lock.
 
⚠  Note: Always re-lock the door when you are done by right-clicking and selecting Lock. A green panel means the door is currently unlocked.
 
Step 3 – Add or remove a user or access card
Anyone who needs building access must be added as a person in Luna and assigned a fob or access card. Access fobs are kept in the top desk drawer in the office. When someone leaves, their access should be removed promptly.
 
To add a new person:
 
11.  Click the three horizontal bars (☰) in the top left corner to open the navigation menu, then select People.
12.  Click the + next to People at the top of the list. A blank form will appear on the right side of the screen.
13.  Type the person’s name in the Name field.
14.  Under Credential Information, click the + button. A dropdown will appear — select Keyscan.
15.  Enter the credential number from the fob. Get a fob from the top desk drawer. The Batch number is always 007. The credential number is the second number on the back of the fob (e.g., 04064).
16.  Check the box for Group #01 to grant standard building access. Then click Save (or press Enter) to activate their access.
17.  Important: After saving, the fob will not work until you sync the panel. Click the arrow (^) at the bottom center of the screen, then right-click on Main Entrance East and select Sync. Wait for the confirmation before handing the fob to the person.
 
To remove a person:
18.  Click the three horizontal bars (☰) in the top left corner, then select People.
19.  Find the person in the list. You can type their name in the Search bar at the top to locate them quickly.
20.  Click the trash can icon (🗑) next to their name. Confirm the deletion when prompted. Collect the fob from the person and return it to the desk drawer.
21.  Go back to the arrow (^) at the bottom center, right-click Main Entrance East, and select Sync. The fob will not be deactivated until the sync is complete.
 
Step 4 – View access logs and reports
Luna keeps a record of every door event — who used their fob, when, and whether access was granted or denied. You can run a Transaction Report at any time to review this history.
 
 
22.  Click the three horizontal bars (☰) in the top left corner to open the navigation menu, then click Transaction Report.
23.  Set the Start Date and End Date under Settings. The dates default to today. Click the calendar icon next to each date to change them.
24.  Optionally narrow your results: use the Credential Filter search box to look up a specific person, or check boxes under Panel Filters to focus on a specific door. You can also check specific event types under Transaction Filters (e.g., Access Denied events only).
25.  Click Generate Report (bottom right corner). The report will display each transaction showing the person’s name, door, time, and whether access was granted or denied.
26.  To export the results, look for a print or export option within the report view. The report can be saved or printed for your records.
 
⚠  Note: Transaction Reports are useful for security reviews and troubleshooting. If you see repeated Access Denied entries for a person, check that their credential was entered correctly and that Sync was run after saving.
 
Step 5 – Configure the access schedule
The schedule controls when doors automatically unlock and lock on a timer — for example, unlocking the main entrance at 7:00 AM on Sundays and locking it again at 12:30 PM. This is separate from fob access; fobs work at any time regardless of the schedule. Luna supports one schedule (Weekly Schedule). Times are entered in 24-hour format — for example, 18:00 means 6:00 PM.
27.  Click the three horizontal bars (☰) in the top left corner to open the navigation menu, then click Schedules.
28.  Click Weekly Schedule in the left panel to open it.
29.  For each day, click into the Start Time and End Time fields and type the times you want using 24-hour format. The Start Time is when the door will automatically unlock; the End Time is when it will automatically lock again. For example, enter 07:00 for 7:00 AM and 12:30 for 12:30 PM. Leave both times as 00:00 on days when no automatic unlock is needed.
30.  Click Save at the bottom right when finished.
31.  Go back to the arrow (^) at the bottom center, right-click Main Entrance East, and select Sync. The new schedule will not take effect until the sync is complete.
 
Troubleshooting
Problem
Fix
I cannot log in
Check that Caps Lock is off. If you have forgotten your password, contact your system administrator to have it reset.
The Unlock button is grayed out
You may not have permission to control that door. Contact your administrator to verify your user role.
A card is not granting access
Open the People list, find the person, and confirm their credential is saved correctly with Group #01 checked and batch/credential numbers matching their fob. Also make sure you right-clicked Main Entrance East and selected Sync after saving — the fob will not work until this is done.
A door is stuck in Hold Open
Go to the door's detail page and click Lock or End Hold Open to restore normal operation.
No events are showing in the log
Check that the Start Date and End Date are set correctly in the Transaction Report. Try widening the date range and removing any Credential or Panel filters, then click Generate Report again.
I accidentally deleted a cardholder
Deleted records cannot be restored. You will need to re-add the person under People, re-enter their credential, check Group #01, save, and Sync the panel again.
Luna is loading slowly or not responding
Restart the Luna application. If the issue persists, check your computer’s network connection or contact your IT administrator.
Schedule change is not taking effect
After saving the schedule, you must right-click Main Entrance East and select Sync. Changes do not take effect until the panel is synced.
Luna cannot connect / system not responding
See the detailed connectivity steps below.
 
Connectivity troubleshooting
Normal operation (remote connection)
Luna connects to the access control equipment via the wireless IP address 192.168.50.216. The Dell laptop must be connected to the CourageousLove-Tech wireless network. The laptop should already be connected to this network under normal circumstances.
If Luna cannot connect remotely — local access via XpicoWiFi
If the remote connection fails, you can connect directly to the equipment using the local network:
●       On the Dell laptop, connect to the Wi-Fi network XpicoWiFi_D58F13.
●       Connect to the local equipment at IP address 192.168.0.1. The username and password are stored in Dashlane.
If XpicoWiFi_D58F13 is not visible — reboot the Wi-Fi box in the attic
If the XpicoWiFi network does not appear in the Wi-Fi list, the Luna Wi-Fi box in the attic needs to be rebooted:
●       Go to the attic above the kitchen.
●       On the northeast wall, locate two boxes: a black Wi-Fi box labeled “Luna” and a beige box labeled “Best.” There is also a power outlet near the beige Best box.
●       On the black Luna box, unplug the black block at the bottom to cut power, wait a few seconds, then plug it back in to reboot. Wait for the XpicoWiFi_D58F13 network to reappear before proceeding.
 
FAQs
Who should have access to Luna?
Anyone who needs to manage building access — typically office staff, facilities staff, and designated administrators. Regular volunteers or building users do not need Luna accounts; they just need an access card.
What access group should I assign to a new cardholder?
For standard building access, check Group #01. This covers the main entrances and general areas. If you are unsure whether additional groups are needed, check with your administrator.
Can I unlock a door from my phone?
Yes, if your administrator has set up the Luna mobile app. Log in with the same password and use the Doors screen to unlock remotely.
How do I find a card number to add as a credential?
Get a fob from the top desk drawer. Flip it over — you will see two numbers. The first line (007) is the Batch number, which is always 007 for our fobs. The second number (e.g., 04064) is the credential number to enter in Luna.
What happens when I deactivate a cardholder vs. delete them?
Clicking the trash can permanently deletes the person and their access history from Luna. Make sure to collect their fob before or immediately after deleting, and always Sync the panel afterward so the fob stops working right away.
How long are access logs kept?
Transaction Report history depends on your Luna system settings, typically configured by your administrator. If you need to pull records from further back than what’s available, check with your administrator.
Can I set different automatic unlock times for different days?
Yes — the Weekly Schedule lets you set different automatic unlock and lock times for each day of the week, including Sunday and Holidays. Leave both times as 00:00 on any day when no automatic unlocking is needed.
Can I add a second schedule for a special event?
No — Luna supports only one schedule. For a one-off automatic unlock (such as a special event), temporarily update the schedule times for that day, then restore them afterward. Remember to Sync after any change.

Lawn Sprinkler System
How to temporarily shut off and restart the church lawn sprinkler system
Vendor information
Vendor/Company
Hurr Vasa
Primary Contact
 
Phone
(970) 613-0225
Email
irrigationmanager@hurrvasa.com
Support Website
https://www.hurrcolorado.com/
Account Number
Not on file
For any irrigation maintenance issue beyond turning the system off and on, contact Hurr Vasa directly using the information above.
Step-by-step instructions
Step 1: Locate the control panel
The sprinkler system control panel is located outside, on the West side of the building near the main entrance doors. It is a gray Hunter cabinet with a locking door, as shown below.
Step 2: Open the panel door
Open the control panel door. You should see a screen similar to the one shown below — this is the Hunter ACC2 controller, and this screen means the system is actively running on its normal schedule.
Step 3: Turn off the sprinklers
To turn off the sprinklers:
•        Press the top black button, located to the right of the Stop sign.
•        Press the bottom black button, located next to System Off.
Once the system is off, the screen will look like the image below — a red circle-slash icon and the word OFF.
Step 4: Turn the system back on
To turn the system back on, press the button next to Auto Run.
Watering schedule reference
This is the standard watering schedule programmed into the system. It is provided for reference only — you do not need to change these settings to temporarily shut off the sprinklers.
•        Established turf: runs 12:00 AM – 2:30 AM daily, plus an additional cycle from 3:00 AM – 5:30 AM on Wednesday, Friday, and Saturday.
•        Seed program: 5 start times daily (7:30 AM, 12:00 PM, 4:30 PM, 7:30 PM, and 11:00 PM), running 1 hour 36 minutes per cycle, every day of the week.
•        Drip program: 2 start times (10:45 AM and 4:30 PM), running 1 hour 30 minutes per cycle on Monday, Wednesday, Friday, and Sunday.
Troubleshooting
Problem: The screen is blank or unresponsive
Fix: Check that the panel is receiving power. If the screen remains blank, contact Hurr Vasa for support.
Problem: Sprinklers continue running after following the shut-off steps
Fix: Confirm that both buttons in Step 3 were pressed in order (top button first, then System Off). If sprinklers are still running after a few minutes, contact Hurr Vasa.
Problem: You forgot to turn the system back on and the lawn is not being watered
Fix: Return to the control panel and press the button next to Auto Run, as described in Step 4.
Problem: You need a maintenance issue addressed, not just a temporary shut-off
Fix: This guide only covers turning the system off and on. For repairs or other maintenance, contact Hurr Vasa using the information in the Vendor information table above.
FAQs
How long can I safely leave the system off?
There is no set limit, but remember to turn the system back on (Step 4) so the lawn continues to receive its regular watering schedule.
Where exactly is the control panel located?
Outside, on the West side of the building near the main entrance doors.
Who do I contact for repairs or other irrigation issues?
Contact Hurr Vasa at (970) 613-0225 or irrigationmanager@hurrvasa.com. See the Vendor information table above for full details.
What is the current watering schedule?
See the Watering schedule reference section above for the established turf, seed, and drip program times.

Security: Panic Buttons and Cameras
Contractor and Maintenance:
Rocky Mountain Installs
https://rockymtninstall.com/
jeff@rockymtninstall.com
970-670-0255
Brand: ClareOne
Manufactuer:https://www.clarecontrols.com/
Controller: Tablet on the Admin Lobby Desk
5 Panic Buttons
1 at the AV booth
1 in the pulpit
1 with Jenn
1 in 225
1 at the Admin Lobby Desk
In the case of emergency press the button 2 times.  This will contact the monitoring company and they will contact us via the tablet on the Admin Lobby Desk, if no answer call the 3 contacts, Holly, Jenn or Katie.  They will call the police unless Katie, Jenn or Holly tell them not to.
Admin passwords and codes are in Dashlane.
We pay Rocky Mountain Installs in January for annual monitoring.
Camera System:
1 NVR: 192.168.100.186
Camera 1: 192.168.11.6 Exterior Patio
Camera 2: 192.168.11.5 Exterior West Main Entrance
Camera 3: 192.168.11.7 Interior Commons East Doors
Camera 4: 192.168.11.8 Interior Commons West Doors
Camera 5: 192.168.11.9 Interior Admin Lobby
Camera 6: 192.168.11.11 Interior Unity Stage
Camera 7: 192.168.11.13 Interior Unity Back
Camera 8: 192.168.11.12 Interior Family Ministry Lounge
Camera 9: 192.168.11.14 Exterior East Walkway and Parking Lot
Camera 10: 192.168.11.16 Interior Sanctuary Back
Camera 11: 192.168.11.15 Interior Sanctuary Side
Camera 12: 192.168.1.82 Interior Basement Drake Doors
Mobile App Connection:
Download and install the Clarevision App.  
To add the NVR to the mobile app:
Open the ClareVision app on your mobile device.
Follow the on screen directions to get to the add device option.
Select "Device is on a remote network".
Select to either use the UID or the QR code.  
UID:LX7Y2CE374291UYN111A
The password is stored in Dashlane
Device Name: Clare
Click Next once it says the device has been successfully added.
All the cameras will display live views on the next screen.  You must select all the cameras to have a view of them.
Click done. You will then be able to scroll though all the cameras and select the one you want to focus on. 
To look at a historical view of a camera:
Open the ClareVision app on your mobile device.
Scroll until you find the camera you want to view.
Select Event History and then the filter button (looks like a funnel) to enter the date you want to look into:
Click Apply. 
A view of the camera and a list of Motion Detected Times will appear.  Just scroll through them until you find the time you want to see.
There is a lot of data so have patience.

Emergency Shutoff Diagram
This is a diagram of all the Emergency Shutoff Valves as pointed out with the sanctuary build.

Laundry Services
Laundry Services Guide
How to manage weekly laundry, event laundry, and professional laundry services — for volunteers and staff.
Step-by-Step Instructions
Step 1: Weekly Laundry — Volunteer Rotation
Two volunteers cover laundry on an alternating weekly schedule, so laundry is picked up every week.
•        Volunteer A comes in on odd weeks; Volunteer B comes in on even weeks.
•        Each volunteer handles collection, washing, drying, and return of that week's laundry.
•        To reach the volunteers, contact the Laundry Support group in Planning Center Online (PCO).
Step 2: Event Laundry — Potluck or Small Events
For events such as potlucks, a participant typically volunteers to take the laundry home.
•        At the end of the event, ask for a volunteer to take the laundry.
•        Bag the dirty items in garbage bags and hand them to the volunteer.
•        Confirm a return date for the clean laundry before they leave.
Step 3: Large Event Laundry — Hiring Suds R Us
For large events with a high volume of laundry, contact Christine at Suds R Us. (Note: Contact Christine until Drew returns.)
•        Send an email to Christine at ctina579@gmail.com letting her know laundry is ready.
•        In the email, work out a pickup time and a drop-off time.
•        Bag the dirty laundry in garbage bags.
•        Place the bags in the admin lobby for pickup.
•        Christine will notify you when the laundry is clean and ready to return.
•        Pay Christine when she brings the laundry back — typically by credit card, or petty cash if needed.

How to Change or Add a Door Code
Last updated: June 2026  |  Applies to: Keypad door locks  |  Contact: Church Office
This guide walks you through programming the keypad door lock — including changing the administrator PIN, adding new user codes, and removing codes. Follow the steps in order and use the keypad on the door lock to enter each sequence.
 
💡  Tip: The current administrator PIN is 5010. The default from the factory was 9998, but it has been changed.
 
Step-by-step instructions
Step 1: Enter programming mode
On the keypad, enter the following sequence to begin programming mode:
 
00# 5010#
 
The lock will beep or flash to confirm it has entered programming mode. You must complete all programming steps before exiting.
 
Step 2: Add a new door code
To add a user door code, enter the following sequence. Each code must be a unique 4-digit number.
 
10# [4-digit code] # #
 
Example — to add the code 4994:
 
10# 4994# #
 
To add multiple codes, repeat the sequence with a different 4-digit number each time. You can add up to 1,000 codes total.
 
⚠️  Note: If you are adding codes to an existing setup (not starting fresh), skip to Step 3.
Step 3: Exit programming mode
When you are done adding or changing codes, exit programming mode by entering:
 
99#
 
The lock will beep or flash to confirm it has exited programming mode. Test the door with one of the newly added codes to verify it works.
How to remove a door code
To remove a specific user code, use the following sequence instead of Step 2:
 
11# [4-digit code to remove] # #
 
Use the same Step 1 (enter programming mode) and Step 3 (exit programming mode) around it.
How to change the administrator PIN
The administrator PIN is used to enter programming mode — it is not a door code. You only need to change it if the PIN has been compromised or you want to update it for security reasons.
 
To change the administrator PIN, follow Steps 1 and 3 above (enter and exit programming mode), and add this sequence in between:
 
20# [new 4-digit PIN] # [same 4-digit PIN] #
 
Example — to change the PIN to 3197:
 
20# 3197# 3197#
 
⚠️  Note: Always record the new PIN in Dashlane immediately after changing it. If the administrator PIN is lost, the lock may need to be reset by the vendor.
Troubleshooting
Problem: The lock does not respond when I enter 00# 5010#.
Fix: The administrator PIN may have been changed. Try 00# 5010# if you haven't already. If that does not work, check Dashlane for the current PIN or contact the church office.
Problem: The lock beeps three times and rejects my input.
Fix: You may have entered an incorrect sequence or the lock timed out of programming mode. Start over from Step 1.
Problem: A new code does not work after programming.
Fix: Make sure you exited programming mode (Step 3, enter 99#) before testing the code. Re-enter programming mode and try adding the code again.
Problem: I changed the administrator PIN and forgot the new one.
Fix: Check Dashlane for the stored PIN. If it is not there, the lock will need to be reset to factory defaults. Contact the church office for assistance.
FAQs
How many door codes can the lock hold?
The lock can store up to 1,000 unique 4-digit codes.
Do I have to change the administrator PIN every time I add a code?
No. To add codes without changing the PIN, go straight from Step 1 to Step 2, then Step 3.
What is the difference between the administrator PIN and a door code?
The administrator PIN is only used to enter programming mode — it cannot be used to open the door. Door codes (added in Step 2) are what people use to unlock the door.
Where is the current administrator PIN stored?
The current administrator PIN (5010) is stored in Dashlane under the door lock entry. Always update Dashlane if you change it.
Can I add a 3- or 5-digit code?
No. All user codes must be exactly 4 digits.

Fire Alarm Panel Guide
Foothills Unitarian Church  |  Facilities  |  Last updated: June 2026
Overview
Foothills Unitarian Church uses a Honeywell E3 fire alarm control panel. This guide explains the system layout, how to respond to an alarm, how to silence the panel, and how to coordinate with our fire safety vendor and monitoring company.
Service and Inspections:
National Fire and Safety
Website: www.natfiresafety.com
Key Contacts:
•        Todd Harrison – Sales/Account Rep: c. 720-428-9534 | tharrison@frontierfireprotection.com
•        Alex DePesa – Service Coordinator: (303) 629-0221 ext 106 | direct: (303) 285-2050 | adepesa@natfiresafety.com
•        Natalie Mondragon – Service Coordinator: (303) 629-0221 x 127
Monitoring Services:
CES – Commercial Electronic Systems
Website: www.electronicssystems.com
•        Phone: 720-755-3826
•        Account #: AED240A
•        Monitoring Center (24/7): 1-800-432-1429
System Components & Locations
Fire Alarm Control Panel
•        Location: Admin Lobby, to the left as you enter through the wooden doors
•        Make/Model: Honeywell E3
•        The panel displays system status ("System Normal"), time, and date at all times
•        A System Record Documents box is mounted below the panel
•        A strobe/horn is mounted above the panel
•        One fire extinguisher is mounted on the wall to the right of the panel
Monitoring Communication Hardware
•        Location: Cleaning closet next to the kitchen
•        Includes a Honeywell Power Supply unit and AES IntelliNet cellular communicator
•        This hardware contacts the monitoring company automatically when an alarm is triggered
Riser Room (Sprinkler System)
•        Location: Chalice Wing Basement, across from the elevator
•        Contains the sprinkler system risers and backflow devices
Fire Extinguishers
•        There are 12 fire extinguishers located throughout the building
•        One is located in the Admin Lobby next to the fire alarm panel
•        All extinguishers are inspected annually in February
Monitoring Company
CES – Commercial Electronic Systems
Website: www.electronicssystems.com
•        Phone: 720-755-3826
•        Account #: AED240A
•        Monitoring Center (24/7): 1-800-432-1429
For actual fires or serious alarms, the monitoring center will automatically dispatch the fire department and then call the contacts below in order until someone answers. Each person must provide their password to acknowledge the alarm.
Alarm Notification Call List:
1.     Holly Ayala – Facilities Coordinator – 970-342-1118 – Password: 7469
2.     Katie Watkins – Director of Operations and Finance – 970-658-6728 – Password: 2410
3.     Jenn Powell – Event and Operations Manager – 970-829-1068 – Password: 2020
If the first person does not answer, the monitoring center will call the next person on the list until someone responds.
Alarms Website (myalarms.com): Use this to put the system into test mode so the fire department is NOT dispatched during planned testing or inspections.
•        Website: myalarms.com
•        Username: FHFacilities
•        Password: stored in Dashlane
Fire Safety Vendor – National Fire and Safety
Website: www.natfiresafety.com
NFS handles all annual inspections and service calls under a 2-year contract (through end of 2028).
Key Contacts:
•        Todd Harrison – Sales/Account Rep: c. 720-428-9534 | tharrison@frontierfireprotection.com
•        Alex DePesa – Service Coordinator: (303) 629-0221 ext 106 | direct: (303) 285-2050 | adepesa@natfiresafety.com
•        Natalie Mondragon – Service Coordinator: (303) 629-0221 x 127
Inspection Schedule:
•        February – Annual fire alarm, sprinkler, and fire extinguisher inspections
•        June – Annual backflow inspections (reports submitted to the City of Fort Collins)
Service Calls:
•        For any fire alarm or sprinkler issues, contact NFS directly
•        Hourly service rates: $175/hr (fire alarm) | $235/hr (sprinkler)
Step-by-Step Instructions
Step 1: Check the Panel Status
The panel display shows the current system status at all times. Check this first before taking any action.
•        "System Normal" – no action needed
•        "Alarm" – follow the alarm response steps below
•        "Trouble" – contact NFS for service
•        "Supervisory" – contact NFS for service
Step 2: Responding to an Alarm
If the alarm sounds:
4.     Call 911 immediately if there is any sign of fire or smoke.
5.     Evacuate the building following posted evacuation routes.
6.     Go to the fire alarm panel in the Admin Lobby.
7.     Press Alarm Acknowledge to silence the notification and identify the alarm zone on the display.
8.     Press Signal Silence to stop the audible alarm while you investigate.
9.     Once the situation is confirmed safe and the cause is resolved, press System Reset / Lamp Test to restore the system to normal.
10.  Call the CES Monitoring Center at 1-800-432-1429 to confirm the alarm status and advise whether a fire department response is needed.
Step 3: Before a Scheduled Inspection or Test
To prevent the fire department from being dispatched during a planned inspection:
11.  Log in to myalarms.com with username FHFacilities (password in Dashlane).
12.  Put the system into test mode.
13.  Notify NFS that the system is in test mode and they may proceed.
14.  When the inspection is complete, take the system out of test mode on myalarms.com.
15.  Confirm with NFS that all systems are restored to normal.
Step 4: Making a Building-Wide Announcement
The fire panel includes a PA system with zone control buttons and a handset microphone.
16.  Locate the handset inside the panel (lower compartment).
17.  Press the zone button for the area you want to reach (All Call, HVAC, Elevator, Sanctuary A/V, etc.).
18.  Speak clearly into the handset.
Troubleshooting
Problem: Panel shows "Trouble" but no alarm is sounding
Fix: Do not attempt to clear a Trouble condition yourself. Contact NFS at (303) 629-0221 to schedule a service call.
Problem: Alarm triggered accidentally (no fire or smoke)
Fix: Press Alarm Acknowledge, then Signal Silence. Call the CES Monitoring Center at 1-800-432-1429 to advise it was a false alarm. Press System Reset to restore the panel. If the fire department was already dispatched, meet them at the entrance and explain the situation.
Problem: Panel will not reset after an alarm
Fix: The underlying alarm condition must be cleared before the panel will reset. Ensure all doors, pull stations, and smoke detectors are back to normal. If the panel still will not reset, call NFS.
Problem: Fire department was called during a planned inspection
Fix: Meet them at the entrance and explain that a scheduled inspection was in progress. In the future, log in to myalarms.com before any inspection to place the system in test mode.
Problem: AES communicator in the cleaning closet has a fault light
Fix: Contact CES at 720-755-3826 (Account #AED240A) to report the issue. Also notify NFS so they are aware monitoring may be impaired.
FAQs
Q: Who do I call first in a real fire – 911 or the monitoring company?
Always call 911 first. The monitoring company will also be notified automatically by the AES communicator, but your first call should be to emergency services.
Q: What happens if I don’t answer when CES calls during an alarm?
The monitoring center will move on to the next person on the call list. If no one answers, they will rely on the fire department response. Make sure your password (7469 for Holly, 2410 for Katie, 2020 for Jenn) is memorized so you can quickly acknowledge the call.
Q: How often is the fire alarm system inspected?
The fire alarm, sprinkler, and fire extinguishers are inspected annually every February. Backflow devices are inspected annually every June. All inspections are handled by National Fire and Safety.
Q: What is the System Record Documents box below the panel?
It contains the official inspection reports and system documentation required to be kept on site for the local Authority Having Jurisdiction (AHJ). Do not remove documents from this box.
Q: Can staff silence or reset the panel themselves?
Yes, staff can acknowledge and silence the alarm using the panel buttons. Always call the CES Monitoring Center after silencing to confirm the system status. If the situation is unclear or the panel cannot be reset, call NFS for service.
Q: What zones does the PA system cover?
The panel PA buttons include: All Call, Notification & Door Holders, Elevator, HVAC, and Sanctuary A/V. Additional unlabeled buttons may correspond to other zones – check with NFS for a full zone map.
Q: What if we need to add or change a fire extinguisher location?
Contact NFS at (303) 629-0221. They handle all fire extinguisher service and placement under the maintenance contract.

How to Operate the Lobby Fan
How to Operate the Lobby Fan
Foothills Unitarian Church — Staff & Volunteer Reference Guide
 
Vendor Information
Vendor/Company
N/A — in-house equipment
Primary Contact
Holly (IT / Facilities)
Phone
—
Email
—
Support Website
—
Account Number
—
 
Step-by-Step Instructions
Step 1: Turn on power to the fan
The fan requires wall power before the remote will work. Find the wall button panel to the left of the West Entrance Doors. Press the “Fan” button (top right of the right panel). You will know power is on when the light on the button is lit.
Note: The Fan + and Fan − buttons on this panel do not control the fan speed. Use the remote control only for speed adjustment.
 
Wall button panel to the left of the West Entrance Doors. Press the “Fan” button (top right).
Step 2: Retrieve the remote control
The remote control is stored on the kitchen wall. Go to the kitchen and look on the left-hand side of the two sinks, under the shelf. The remote hangs in a holder on the wall.
 
Kitchen wall to the left of the sinks — the remote holder is mounted under the shelf.
Step 3: Turn the fan on
On the remote, locate the fan symbol button (top row, center). Press it to turn the fan on. You should hear a beep confirming the fan received the signal.
 
Fanimation remote control. The fan button is in the top row. Use the slider at the top to adjust speed.
Step 4: Adjust the fan speed
Use the slider at the top of the remote or the up/down arrow buttons to adjust the fan speed. Set it to whatever is comfortable for the space and event.
 
Step 5: Turn the fan off
When you are done, press the fan symbol button on the remote again to turn the fan off. You should hear a beep confirming it turned off.
 
Step 6: Return the remote
Always return the remote control to its holder on the kitchen wall when not in use. This ensures it is available for the next person who needs it.
 
Troubleshooting
Problem
Fix
Remote does not beep / fan does not respond
Check that the Fan button on the wall panel is lit. If it is on, the remote batteries may be dead — contact Holly to replace them.
Wall panel Fan button light is not coming on
The circuit breaker for that outlet may have tripped. Contact Holly or another staff member for assistance.
Remote is not in its kitchen holder
Check nearby counter surfaces in the kitchen. If it cannot be found, contact Holly.
 
FAQs
Can I use the Fan + and Fan − buttons on the wall panel to adjust speed?
No. Those buttons do not control the lobby fan speed. Use only the remote control retrieved from the kitchen.
What if I forget to return the remote?
Please make every effort to return it to the kitchen wall holder after each use. Other staff and volunteers need access to it. If you realize you have it, return it as soon as possible.
Is there a specific speed setting I should use?
There is no required setting. Adjust the speed using the remote slider or arrow buttons to whatever is comfortable for the space and event.
Who do I contact if the fan is not working?
Contact Holly (IT/Facilities) for any equipment issues with the lobby fan.

HVAC
Building Controls — Niagara HVAC System
Last updated: June 2026  |  Audience: Building occupants & facilities staff  |  System: Niagara / Long Building Technologies
Vendor information
 
Kuck Mechanical — Hardware maintenance & repairs
Vendor / Company
Kuck Mechanical
Primary Contact
Shelley O'Connor
Phone
970-730-6738
Email
shelleyo@kuckmechanical.com
Support Website
www.kuckmechanical.com
Account Number
 
 
Long Building Technologies — Temperature & schedule controls
Vendor / Company
Long Building Technologies
Primary Contact
Brent Bass
Phone
Mobile: 757-876-6696
Email
bbass@long.com
Support Website
www.long.com
Account Number
 
 
Equipment & serial numbers
The following Daikin equipment is installed at Foothills Unitarian Church and managed through the Niagara building control system.
 
#
Equipment Type
Model
Serial Number
1
Air Handler (AHU)
OAH032GVGM
FBOU230502052
2
DOAS Unit
DPS016A
FBOU221200188
3
VRV Outdoor Unit
REYQ120XATJA
2107033436
4
VRV Outdoor Unit
REYQ120XATJA
2107027244
5
VRV Outdoor Unit
RXLQ120TATJA
2206007430
6
VRV Outdoor Unit
RXLQ120TATJA
2206041585
7
VRV Outdoor Unit
REYQ120XATJA
2201019417
8
VRV Outdoor Unit
REYQ120XATJA
2201012079
 
Step-by-step instructions
Part 1 — Changing the temperature setpoint
The temperature setpoint is the target temperature your HVAC system tries to maintain. You can raise or lower it within the limits set by your building manager.
 
Step 1: Log in to the control system
1.     Open a web browser and go to: http://192.168.100.5
2.     You must be on the Foothills UU building network (or connected via VPN) for this address to work.
3.     The Long Building Technologies login screen will appear showing FoothillsUnitarianChurch_WS. Enter your Username and Password, then click Login.
The Long Building Technologies login screen at http://192.168.100.5
Step 2: Find your zone using floor plans
4.     After logging in you will see the Foothills Unitarian Church Home dashboard.
5.     Under Floor Plans, click Main Level or Lower Level depending on where your space is located.
6.     Click on your zone or room on the floor plan to open its detail view.
The Home dashboard — use Floor Plans to navigate to your zone
💡 Main Level zones include: Sanctuary, North Unity, South Unity, Admin Lobby, Commons, Corridor, and Family Lounge. Each zone shows its current temperature. Click any zone label to open its controls.
Main Level floor plan — click any zone label to open its controls
Step 3: Adjust the setpoint
7.     Scroll down to the Misc Sensors & Settings section.
8.     Find the Space Setpt field — this is the current target temperature for the space.
9.     Right-click on the Space Setpt value. A small menu will appear with three options: Override, Auto, and Set.
10.  Click Override.
Right-click on Space Setpt — select Override to enter a new temperature
11.  The Override dialog will appear.
The Override dialog — set a duration and enter your desired temperature before clicking Ok
12.  Set the Override Duration using the dropdown. Options: Permanent, 1 Minute, 15 Minutes, 30 Minutes, 1 Hour, 2 Hours, 3 Hours, or Custom.
13.  ⚠️  Do not select Permanent — always choose only the time you actually need so the system returns to its normal schedule automatically.
14.  Enter your desired temperature in °F, then click Ok.
💡 If you finish using the space early, right-click Space Setpt again and select Auto to cancel the override immediately.
 
Step 4: Confirm the change
15.  Check the Operation Mode field — it will show Cool or Heat to confirm the system is working toward the new target.
💡 If the Space Setpt right-click menu is not available, Permit Spt may be set to Prohibit. Contact Kuck Mechanical to request a change.
 
Part 2 — Modifying the occupancy schedule
The occupancy schedule tells the system when your space is in use. During occupied hours the system maintains your normal setpoints; during unoccupied hours it shifts to energy-saving setbacks.
 
Step 1: Navigate to the schedule
16.  From the Home dashboard, look under the Schedules section and click the schedule for your space:
Home dashboard — select the schedule for your space
Schedule guide by space:
AHU_01 Schedule — Sanctuary
FCU Unity Schedule — North Unity and South Unity
FCUs Schedule — Commons and Family Lounge
Step 2: View the weekly schedule
17.  The Weekly Schedule tab shows a calendar grid. Green blocks = Occupied; white/empty = Unoccupied.
18.  Review the existing blocks to identify what you want to change.
Weekly Schedule — green blocks show Occupied periods
💡 Three tabs at the top: Weekly Schedule (recurring), Special Events (one-time overrides), and Summary (text view). For routine changes use Weekly Schedule; for one-time events see Part 3.
Step 3: Edit occupied hours
19.  Locate the green Occupied block for the day you want to change.
20.  Hover over the top or bottom edge until your cursor changes to a resize arrow.
21.  Drag the edge to your new start or end time. The block snaps to time intervals.
22.  Release the mouse, then click the floppy disk icon (💾) top right or press Ctrl+S to save.
Click the save icon (top right) or press Ctrl+S after making changes
💡 To add a new block on a day with none, click and drag on the empty white area of that day's column. Remember to save.
Step 4: Copy the schedule to other days (optional)
23.  Right-click on the green block you just edited and look for a Copy or Copy To option.
24.  Select the days to copy to, then save.
 
Part 3 — Adding a special event
Use Special Events to add a one-time occupied period for a specific date — such as a wedding or open mic night. Special Events override the weekly schedule for that date only.
 
Step 1: Select the schedule and click Special Events
25.  From the Home dashboard, click the schedule for the space you need.
26.  Click the Special Events tab at the top of the scheduler.
Click the Special Events tab at the top of the scheduler
Step 2: Add a new event
27.  On the Special Events screen, click the + (Add a new event) button in the toolbar below the calendar.
Click + to add a new event
Step 3: Name the event and set the date
28.  Enter a Display Name (e.g. Wedding, Open Mic), set Type to Date, select the date, then click Ok.
Enter the event name and date, then click Ok
Step 4: Set the occupied hours and save
29.  Click the event in the list — a day column appears on the right.
30.  Click and drag on the white area to draw a green Occupied block, then drag the edges to fine-tune.
Drag to set the Occupied time block
31.  Click the floppy disk icon (💾) or press Ctrl+S to save.
Save with the floppy disk icon or Ctrl+S
💡 To remove a special event, select it and click the X (delete) button in the toolbar, then save.
 
Troubleshooting
Problem: I can't log in to the system. Fix: Make sure you are on the Foothills UU building network or connected via VPN, then go to http://192.168.100.5. If the page doesn't load you may not be on the right network. If credentials don't work, contact Long Building Technologies.
 
Problem: I can't find my zone on the floor plan. Fix: Try both the Main Level and Lower Level floor plans. If your zone still isn't visible, contact Long Building Technologies to have it added.
 
Problem: The Space Setpt right-click menu is not available. Fix: Permit Spt may be set to Prohibit for your zone. Contact Long Building Technologies to request a setpoint change.
 
Problem: I set an override but the temperature isn't responding. Fix: Check that you did not select Permanent and that you entered a valid temperature. If the issue persists after a few minutes, contact Long Building Technologies.
 
Problem: I saved a schedule change but the temperature isn't responding. Fix: Schedule changes take effect at the next transition time. For immediate conditioning use the setpoint override instead. If the issue persists, contact Long Building Technologies.
 
Problem: The system shows my space as Unoccupied during normal hours. Fix: Check the Weekly Schedule to confirm occupied hours are saved correctly. Also check whether a Special Event is overriding today's schedule.
 
FAQs
How long does it take for a setpoint change to take effect? Typically within a few minutes. The system will begin heating or cooling right away, but how quickly you feel it depends on your space size and current conditions.
 
What's the difference between the Weekly Schedule and a Special Event? The Weekly Schedule is a permanent, repeating plan. A Special Event is a one-time override for a specific date — it takes priority over the weekly schedule for that day only.
 
Which schedule should I use for my space? AHU_01 Schedule = Sanctuary. FCU Unity Schedule = North Unity and South Unity. FCUs Schedule = Commons and Family Lounge. If unsure, contact Long Building Technologies.
 
What does Override vs. Auto vs. Set mean when I right-click the setpoint? Override temporarily changes the setpoint for a set duration, then returns to normal automatically. Auto cancels any override immediately. Set makes a permanent change — only use this if instructed by Long Building Technologies.
 
Who do I contact for temperature or schedule issues? Contact Long Building Technologies — Brent Bass at 757-876-6696 or bbass@long.com. For hardware issues contact Kuck Mechanical — Shelley O'Connor at 970-730-6738 or shelleyo@kuckmechanical.com.
 
Document prepared by Facilities Management  •  Foothills Unitarian Church

Main Printer
Canon imageFORCE C5140 — Setup & Installation Guide
How to install printer and scanner drivers for the Canon imageFORCE C5140 on Windows and macOS computers
Vendor information
Vendor / Company
Canon U.S.A., Inc.
Primary Contact
Ryan Juett — Account Executive, Senior (Denver/New Mexico)
Phone
970-634-9221
Email
rjuett@cusa.canon.com
Support Website
www.usa.canon.com
Account Number
4GQ05788 (serial number)
If there are ever issues with the printer, scan the QR code on top of the unit — this opens a support ticket directly with Canon and is the fastest way to get a technician or replacement part. Use the vendor contact above for account or billing questions instead.
Step-by-step instructions
Step 1: Download drivers and software
Go to Canon's official support page for the imageFORCE C5140 (or your local Canon support site).
●       Select your operating system (Windows or macOS) from the dropdown.
●       Download the scanner driver / scan software (e.g., ScanGear or CaptureOnTouch, if available).
●       Download the printer driver, even if you only need scanning.
●       Download any scanning utilities or user software offered.
●       Save the downloaded files somewhere easy to find, such as Desktop or Downloads.
Step 2: Install on Windows (10 / 11 / Server)
●       Double-click the downloaded Windows driver installer (usually an .exe file).
●       If prompted by Windows User Account Control, click Yes to allow changes.
●       Accept the license agreement.
●       Choose the connection type: USB (connect the scanner before or when asked) or Network (enter the IP address if network-connected).
●       When installation finishes, restart the computer if prompted.
●       Open the Canon Scan Utility to confirm scanning works.
Step 3: Install on macOS (MacBook / iMac)
●       Confirm the printer is powered on and connected to the network, and that you have administrator access on the Mac.
●       Double-click the downloaded .dmg file to open it.
●       Double-click the .pkg file inside the mounted disk image to start the installer.
●       Agree to the license terms, then enter the administrator password when prompted.
●       Install the Canon driver before adding the printer in macOS.
Step 4: Add the printer in macOS
●       Open System Settings, then go to Printers & Scanners.
●       Click Add Printer, Scanner, or Fax (+).
●       Select Canon imageFORCE C5140 from the list.
Critical check: when adding the printer, confirm the Use: field shows Canon imageFORCE C5140. Do not select AirPrint or Generic PostScript Printer — selecting AirPrint allows basic printing but limits advanced features.
Step 5: Test printing
●       Open a document and print a test page.
●       Verify the correct paper trays appear.
●       Verify duplex (two-sided) printing is available.
●       Verify color and finishing options display as expected.
Step 6: Scanning
On Windows, open the Canon Scan Utility to scan. On macOS, scan using Image Capture, Preview, or the Canon scan utility if supported by your macOS version — select imageFORCE C5140 as the source.
Some newer macOS versions limit full Canon scan software features; basic scanning through Image Capture or AirPrint is normal in that case.
Troubleshooting
Scanner doesn't show up in Windows apps
Make sure the correct driver is installed, and check that Windows recognizes the device under Devices and Printers.
Printer or scanner doesn't appear on macOS
Confirm the Canon driver supports your macOS version, make sure the printer and Mac are on the same network, re-add the printer using the Canon driver (not AirPrint), and restart the Mac if needed.
Print quality or features (duplex, finishing) are limited
The printer was likely added using AirPrint or a Generic PostScript driver. Remove it and re-add it in Printers & Scanners, making sure Canon imageFORCE C5140 is selected in the Use: field.
macOS scan software isn't showing all features
Some Canon scan utilities aren't yet updated for the newest macOS versions. Use Image Capture or AirPrint scanning as a basic alternative.
Any other hardware issue with the printer
Scan the QR code on top of the printer to open a support ticket directly with Canon.
FAQs
Q: What should I do if the printer has a hardware problem or needs service?
Scan the QR code located on top of the printer. This opens a support ticket directly with Canon, which is the fastest way to get help or a technician dispatched.
Q: Should I select AirPrint when adding the printer on a Mac?
No. Select Canon imageFORCE C5140 in the Use: field. AirPrint allows basic printing only and limits advanced features like duplex and finishing options.
Q: Do I need the printer driver if I only plan to scan?
Yes — download the printer driver even if scanning is your only need, in addition to the scanner driver or scan software.
Q: Who do I contact for account or billing questions with Canon?
Contact Ryan Juett at rjuett@cusa.canon.com or 970-634-9221 (see Vendor information above).

Ring Doorbell
Ring Doorbell Cameras: Battery Swap & Live View Check
Foothills Unitarian Church  |  For church staff and building volunteers  |  Free Ring account
Our Two Ring Cameras
Foothills Unitarian Church has two Ring Video Doorbell cameras, both managed through the same Ring app account.
Camera 1 — Front Door (exterior wall near the utility box)
Camera 2 — Main Entrance (door frame above the keypad)
Battery System Overview
The church uses four Ring battery packs managed through a dedicated charging dock. The dock and the blue removal tool are kept on Holly's desk in the staff office.
Battery charging dock and blue removal tool on Holly's desk. The front panel shows each battery's charge level: 100%, 75%, 50%, or 25%.
Here is how the four batteries are distributed at any given time:
•        1 battery installed in the Front Door doorbell
•        1 battery installed in the Main Entrance doorbell
•        2 batteries sitting in the charging dock on Holly's desk
Keep both dock batteries at 100% whenever possible so a fully charged battery is always ready for a quick swap.
Part 1: Swapping a Battery
Because we keep fully charged spare batteries in the dock, a swap is quick — pull the depleted battery out of the doorbell, drop it in the dock to charge, and install a fresh one. No waiting required.
Step 1 — Check battery levels in the Ring app
Check the app first so you know which camera needs attention before heading outside.
1.     Open the Ring app on your phone or tablet.
2.     Tap the three-line menu (☰) in the upper-left corner and select Devices.
3.     Both cameras are listed: Front Door and Main Entrance.
4.     Tap each camera and check the battery percentage on the dashboard. A battery at 20% or below should be swapped.
The Ring app home screen showing both cameras — Front Door and Main Entrance — with live thumbnail previews
Step 2 — Grab a fully charged battery and the blue tool from Holly's desk
5.     Go to Holly's desk in the staff office.
6.     Check the percentage display on the front of the charging dock and select the slot showing 100%.
7.     Remove that fully charged battery from the dock.
8.     Pick up the blue removal tool beside the dock — you will need it at the camera.
Select the 100% battery and grab the blue tool before heading to the camera
Step 3 — Remove the security screw from the bottom of the doorbell
9.     Stand in front of the doorbell and look at the very bottom edge of the silver faceplate.
10.  Insert the blue tool into the small screw hole at the bottom and turn counter-clockwise to loosen and remove the security screw.
11.  Pocket the screw so it does not get lost — you will need it to reinstall the cover.
Insert the blue tool into the screw hole at the bottom of the doorbell faceplate and turn counter-clockwise to remove the security screw
Step 4 — Lift the silver cover off
12.  Once the screw is out, grip the sides of the silver faceplate.
13.  Slide it straight upward — the cover lifts cleanly off the black mounting bracket behind it.
14.  Set the cover aside on a safe surface. The black bracket stays on the wall.
The silver faceplate slides straight up and off the black wall bracket — the camera and battery are now accessible
Step 5 — Press PUSH to release the old battery
15.  Look at the bottom of the exposed unit. You will see a metal tab labeled PUSH.
16.  Press the PUSH tab firmly. The old battery pack will slide out from the bottom.
17.  Remove the battery completely and set it aside — this is the depleted battery you will return to the dock.
Press the metal PUSH tab at the bottom — the battery slides out from the base of the unit
Step 6 — Insert the fully charged battery
18.  Take the fully charged battery you brought from Holly's desk.
19.  Slide it into the slot where the old battery came out. Push it in firmly until you feel and hear a click.
20.  When the battery makes contact, the ring around the doorbell button will flash blue — this confirms the battery is seated and the camera is powering on.
A blue ring flashing around the doorbell button confirms the new battery is installed and the camera is powering on
Step 7 — Reinstall the silver cover
21.  Line up the silver faceplate with the black bracket on the wall. The cover slots in from above — tilt the top in first, then press the bottom flush.
22.  Slide it downward until it sits snug against the bracket.
23.  Reinsert the security screw at the bottom using the blue tool and tighten clockwise.
24.  Return the blue tool to Holly's desk.
[ Screenshot: Silver cover being slid back down onto the bracket and screw being tightened ]
Step 8 — Return the depleted battery to the dock
25.  Bring the depleted battery back to Holly's desk.
26.  Place it in the now-empty slot in the charging dock.
27.  Confirm the dock display shows a low percentage on that slot and is actively charging.
28.  A full recharge takes approximately 5–10 hours. The dock will show 100% when complete.
Always return a depleted battery to the dock right away so it is ready for the next swap
Step 9 — Confirm in the app
29.  Open the Ring app and go to Devices.
30.  Tap the camera you just serviced and verify the battery percentage has updated (may take a minute or two).
31.  The camera status should show Online. If it shows Offline after two minutes, remove and reinsert the battery to power-cycle the unit.
Device Health screen showing battery level and Online status — confirm both look correct after a swap
Part 2: Viewing the Cameras (Live View)
The free Ring account lets you pull up a live video feed from either camera at any time. Note: the free plan does not include recorded video history — only live viewing and real-time doorbell alerts.
Step 1 — Open the Ring app and sign in
32.  Open the Ring app on your phone or tablet.
33.  Sign in with the church's Ring account credentials. The login is stored in Dashlane — ask Holly if you need access.
Note: If you do not have the login saved on your device, the credentials are stored in Dashlane — ask Holly for access.
Step 2 — Select a camera
34.  On the app home screen you will see both cameras listed under Cameras: Front Door and Main Entrance.
35.  Tap the thumbnail of the camera you want to view. This opens that camera's dashboard.
The Ring app home screen — tap the Front Door or Main Entrance thumbnail to open that camera's dashboard
The camera dashboard — shows Ring Alerts and Motion Detection toggles, and the blue LIVE VIEW button
Step 3 — Launch Live View
36.  On the camera dashboard, tap the large blue LIVE VIEW button.
37.  The app connects to the camera in about 5–15 seconds.
38.  You will see a real-time video feed. Tap the microphone icon to speak through the doorbell's speaker if needed.
39.  Live View sessions on the free plan last up to 10 minutes before auto-disconnecting.
The Live View screen — tap the play button to connect to the live feed. The timeline at the bottom shows Today with a Live marker on the right.
Step 4 — End the session
40.  Tap the X or the back arrow to exit Live View. No recording is saved on the free plan.
Troubleshooting
Problem: Camera shows Offline in the app
Fix: Check that the battery is fully charged and properly seated. Remove and reinsert the battery pack to power-cycle the camera. You should see the blue ring flash when the battery makes contact. Also verify the church Wi-Fi is working — the doorbell must be within range of the router to connect.
Problem: No blue ring flash when battery is inserted
Fix: The battery may not be fully seated. Remove it and firmly reinsert it until you hear a click. If it still does not flash, try the other charged battery from the dock. If neither battery triggers the blue flash, let Holly know.
Problem: Live View spins and never connects
Fix: Check your phone's Wi-Fi or cellular signal. Close and reopen the Ring app and try again. If the problem continues, go to Device Health in the app and run the Reconnect to Wi-Fi wizard.
Problem: Battery percentage does not update after a swap
Fix: Pull down on the Devices screen to force a refresh. Battery percentage can lag 1–5 minutes after reinstallation. If it still does not update, remove and reinsert the battery.
Problem: The dock shows no charge on a battery
Fix: Check that the dock's power cable is firmly plugged in. Try reseating the battery in the dock slot. If a battery consistently will not charge, let Holly know — it may need to be replaced.
Problem: The blue tool is not on Holly's desk
Fix: Check the building office. A replacement T5 or T6 Torx screwdriver from any hardware store will also work. Let Holly know so the tool can be returned or replaced.
Problem: The app says 'No Subscription' for video history
Fix: On the free Ring account, recorded video history is not available. Only Live View and real-time doorbell alerts are included. Contact Holly if recorded history access is needed.
FAQs
Q: How do I know the battery is properly installed?
A: When the battery seats correctly, you will hear a click and the ring around the doorbell button will flash blue. If you do not see the blue flash, remove the battery and reinsert it more firmly.
Q: How often will the batteries need to be swapped?
A: Typically every 6–12 months, though a high-traffic entrance like the Main Entrance may need swapping every 2–3 months. The app sends a notification when a battery drops below 20%. With two charged spares in the dock, a swap takes just a few minutes.
Q: How do I read the charge level on the dock?
A: The front panel of the dock shows percentage labels: 100%, 75%, 50%, and 25%. The lit indicators for each battery slot show its current charge. Always install a battery showing 100% into the doorbell.
Q: Can more than one staff member use the Ring app at the same time?
A: Yes. Holly can add staff as Shared Users under Account > Shared Users in the app. Shared users can view Live View and respond to doorbell alerts.
Q: Does Live View save a recording?
A: No, not on the free plan. If you need to save footage, use your phone's built-in screen recording feature.
Q: Will removing the doorbell cover trigger an alarm?
A: No. The Ring doorbell is not connected to the building's alarm system. Removing the cover simply takes the camera offline temporarily in the Ring app until the battery is reinstalled.
Q: Is the keypad below the Main Entrance camera part of Ring?
A: No. The keypad is a separate access control device and is completely unaffected by anything you do to the Ring doorbell above it.
Q: What if the doorbell will not reconnect to Wi-Fi after a battery swap?
A: In the Ring app, go to Devices, tap the camera, select Device Health, and tap Reconnect to Wi-Fi. Follow the in-app steps to re-enter the network password. This takes about 3 minutes.